Terms of Service.

These Terms of Service govern your access to and use of the Sevenbrand website, services, communications, proposals, and related business offerings. By visiting our website, contacting us, requesting a proposal, engaging our services, or otherwise working with Sevenbrand, you agree to these Terms. If you are using our services on behalf of a company or other organization, you represent that you have authority to accept these Terms on its behalf. If you do not agree to these Terms, you should not use our website or engage our services.

These Terms may be supplemented by a separate proposal, statement of work, master services agreement, contractor agreement, order form, or other written agreement between you and Sevenbrand. If there is a conflict between these Terms and a signed agreement, the signed agreement will control for the specific services covered by that agreement. These Terms apply generally to our website and business relationship unless replaced or modified in writing. No informal communication, message, or verbal discussion changes these Terms unless confirmed in a written agreement signed or approved by both parties.

Sevenbrand provides Shopify-focused strategy, design, development, migration, optimization, and support services for e-commerce businesses. Our services may include Shopify theme development, headless Shopify storefront development, platform migrations, performance optimization, SEO architecture, custom integrations, custom app development, analytics support, conversion-focused user experience work, and ongoing technical partnership. The specific services, deliverables, timelines, and fees for a project will be described in a proposal, statement of work, or other written agreement. Any services not expressly included in the applicable agreement are outside the project scope unless added through a written change request.

We may provide recommendations related to technology, platforms, design, performance, conversion, SEO, analytics, or operational workflows. These recommendations are based on the information available to us at the time and our professional judgment. You remain responsible for business decisions, platform subscriptions, third-party app selections, legal compliance, advertising claims, product information, customer policies, and final approval of deliverables. We do not guarantee any specific sales, revenue, ranking, traffic, conversion rate, or business outcome.

Some services may require access to Shopify, hosting providers, code repositories, analytics platforms, third-party apps, payment systems, design files, or other business tools. You are responsible for providing accurate information, timely access, feedback, approvals, content, and assets needed for us to perform the services. Delays in providing these items may affect timelines, delivery dates, and project costs. Sevenbrand is not responsible for delays caused by missing information, third-party platform issues, client-side approval delays, or changes in project scope.

• Shopify strategy, storefront development, migrations, and technical consulting.
• UI/UX design, conversion optimization, SEO architecture, and performance improvements.
• Custom integrations, app-related support, headless commerce, and platform configuration.
• Ongoing maintenance, support, optimization, and long-term technical partnership.

Certain services may require you to create accounts with third-party platforms or provide Sevenbrand with access to existing accounts. These may include Shopify, Vercel, GitHub, Google Analytics, Google Search Console, Figma, project management tools, email platforms, or other services used for the project. You are responsible for maintaining control of your own accounts, billing settings, permissions, security settings, and user access. Sevenbrand is not responsible for account activity, platform changes, billing charges, or service interruptions caused by third-party providers.

You agree to use our website, services, communications, and deliverables only for lawful business purposes. You may not use our services to violate any applicable law, infringe the rights of others, misrepresent products or services, distribute harmful content, or interfere with the operation of our website or systems. You also agree not to provide us with unlawful, infringing, misleading, malicious, or unauthorized materials. We reserve the right to refuse or discontinue work that we reasonably believe may violate these Terms, applicable law, platform rules, or the rights of third parties.

You are responsible for the accuracy and legality of the content, product information, images, trademarks, policies, claims, customer data, and materials you provide to Sevenbrand. This includes ensuring that you have the rights to use any logos, images, fonts, copy, product data, reviews, customer lists, and other assets supplied for a project. We may rely on materials you provide without independently verifying ownership, accuracy, or compliance. You agree not to ask Sevenbrand to copy another website, brand, design, application, or protected work in a way that violates intellectual property rights.

• Do not use our services for unlawful, deceptive, infringing, or harmful activities.
• Do not provide materials you do not have the right to use.
• Do not attempt to disrupt, reverse engineer, misuse, or gain unauthorized access to our website, systems, tools, or deliverables.

Unless otherwise stated in a written agreement, Sevenbrand retains ownership of its pre-existing intellectual property, internal tools, processes, frameworks, know-how, reusable code, templates, documentation methods, design systems, workflows, and general expertise. We may use these materials to provide services to multiple clients, provided we do not disclose your confidential information. Nothing in these Terms transfers ownership of Sevenbrand’s pre-existing intellectual property to you. Any license to use our pre-existing materials is limited to what is necessary for you to use the final deliverables for your business.

Upon full payment of all amounts due for a project, and unless otherwise stated in the applicable agreement, you will own the final custom deliverables specifically created for you. This may include custom design files, custom theme code, custom storefront code, written strategy documents, and other project-specific work product identified in the applicable scope. Ownership does not include third-party software, open-source software, stock assets, fonts, platform tools, licensed apps, or Sevenbrand’s pre-existing materials. Your rights may also be subject to the terms of third-party platforms and licenses used in the project.

You grant Sevenbrand a limited right to use the materials, content, data, logos, trademarks, assets, and access you provide solely as needed to perform the services. You also grant us permission to reference your business name, logo, project type, and general description of work in our portfolio, case studies, proposals, and marketing materials unless you tell us in writing not to do so. We will not intentionally disclose confidential business details, private credentials, or sensitive project information in public materials without permission. Any more detailed case study involving performance metrics, screenshots, or private business information may require additional approval.

Fees, payment schedules, deposits, retainers, hourly rates, milestones, expenses, and billing terms will be described in the applicable proposal, invoice, statement of work, or written agreement. You agree to pay all amounts due according to the stated payment terms. Unless otherwise stated, payments are due in U.S. dollars and are non-refundable once work has begun. Late payments may delay project timelines, pause services, or result in suspension of access to deliverables until the account is brought current.

You are responsible for third-party costs unless otherwise stated in writing. These may include Shopify subscriptions, app fees, hosting fees, domains, fonts, stock assets, software licenses, payment processing fees, email tools, analytics tools, contractor marketplace fees, or other outside expenses. Sevenbrand may recommend third-party services, but we are not responsible for their billing practices, renewals, pricing changes, or refund policies. If we purchase third-party services on your behalf, you agree to reimburse those costs unless included in the project fee.

If a payment becomes overdue, we may pause work, withhold delivery, suspend support, or delay launch until payment is received. Paused timelines may need to be rescheduled based on Sevenbrand’s availability. You remain responsible for amounts incurred before the pause or termination of services. Continued non-payment may result in termination of the project and collection of outstanding amounts as allowed by law or contract.

Either party may terminate a project or service relationship as described in the applicable written agreement. If no separate termination terms apply, either party may terminate ongoing services by providing written notice. Termination does not relieve you of the obligation to pay for work performed, expenses incurred, third-party costs approved, or committed project time up to the effective termination date. Sevenbrand may also terminate or suspend services immediately if you breach these Terms, fail to pay amounts due, request unlawful work, misuse our services, or create unreasonable security, legal, or operational risk.

Upon termination, Sevenbrand may provide completed deliverables that have been paid for, subject to any applicable agreement and outstanding balances. Work in progress, drafts, internal notes, development files, or unused concepts may not be delivered unless specifically included in the project scope. You are responsible for removing Sevenbrand’s access from your accounts after the engagement ends. We may retain business records, invoices, communications, and project documentation as needed for legal, accounting, support, or legitimate business purposes.

• You remain responsible for unpaid fees, approved expenses, and third-party costs.
• We may pause or terminate services for non-payment, misuse, unlawful requests, or material breach.
• Paid final deliverables may be provided according to the applicable agreement.
• Access to client systems should be removed or updated after the engagement ends.
• Certain provisions, including payment obligations, intellectual property, confidentiality, disclaimers, limitations of liability, and indemnification, survive termination.

Sevenbrand provides services on a professional, commercially reasonable basis, but we do not guarantee that any website, storefront, app, integration, migration, or strategy will be error-free, uninterrupted, immune from security risks, or produce a specific business result. To the fullest extent permitted by law, Sevenbrand will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost data, lost rankings, lost traffic, loss of goodwill, or business interruption. Our total liability for any claim related to the website, services, or deliverables will not exceed the amount you paid to Sevenbrand for the specific services giving rise to the claim during the three months before the event occurred. Some jurisdictions do not allow certain limitations, so some of these limits may not apply to you.

You agree to defend, indemnify, and hold harmless Sevenbrand, its owners, employees, contractors, partners, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses arising out of or related to your business, your website, your products, your customer data, your provided materials, your instructions, your breach of these Terms, or your violation of applicable law or third-party rights. This includes claims related to product information, advertising claims, intellectual property, privacy obligations, customer disputes, payment processing, regulatory compliance, and materials you provide for use in a project. Sevenbrand will give you reasonable notice of any claim requiring indemnification when practical. You agree to cooperate in the defense of the claim and not settle any claim in a way that imposes obligations on Sevenbrand without our consent.

Sevenbrand agrees to take responsibility for its own willful misconduct or gross negligence to the extent required by applicable law. However, we are not responsible for issues caused by client instructions, third-party platforms, third-party apps, unauthorized changes, client-side code modifications, unsupported systems, missed approvals, inaccurate information, or materials provided by you. You are responsible for reviewing and approving deliverables before launch or publication. Once you approve or publish deliverables, you are responsible for their ongoing use, content, compliance, and maintenance unless ongoing support is separately agreed.

These Terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles. Any dispute arising out of or related to these Terms, our website, our services, or our business relationship will be handled in the state or federal courts located in New Jersey, unless another venue is required by applicable law or agreed in writing. You and Sevenbrand consent to the personal jurisdiction and venue of those courts. Before filing a claim, both parties agree to make a reasonable good-faith effort to resolve the dispute informally.

We may update these Terms from time to time to reflect changes in our business, services, legal obligations, or operating practices. When we make changes, we will update the “Last updated” date at the top of this page. The updated Terms will apply to website use and new service engagements after they are posted, unless otherwise stated. Existing signed agreements will continue to be governed by their own terms unless amended in writing.

If you have questions about these Terms, our services, or your business relationship with Sevenbrand, you can contact us using the email address below. Please include enough detail for us to understand your request and route it appropriately. If your question relates to a current or past project, include your company name and any relevant project details. We may need additional information before we can fully respond.